Privacy

PRIVACY POLICY

Last updated: June 23, 2026.

ProstEvents ("we", "our") values the privacy of its users ("you", "user"). This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website, apps and ticket intermediation services.

By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of data to provide and improve services.

Buyer data: full name, email, phone, date of birth and billing details. Organizer data: legal/business data, tax identifiers, payout bank details and commercial contacts.

We also collect technical data automatically (IP, browser, OS, pages, access times, device identifiers), approximate geolocation (when allowed), and payment metadata via certified processors. We do not store full card numbers.

2. How We Use Your Information

Service execution, operational communications, customer support, fraud prevention, chargeback mitigation and optional marketing (with consent).

3. Data Sharing with Third Parties

ProstEvents does not sell personal data. We share data only when necessary with event organizers (for check-in), service providers (payments, cloud, communications) and legal authorities when legally required.

4. International Data Transfer

Data may be processed outside your country (e.g., US/EU cloud regions), always under adequate safeguards and applicable privacy laws.

5. Data Retention

We retain personal data only for as long as necessary for service purposes, legal disputes, and fiscal/regulatory obligations.

6. Your Privacy Rights

Depending on your location, you may have rights of access, rectification, deletion, consent withdrawal, and portability. To exercise rights, contact us at the email below.

7. Cookies and Tracking Technologies

We use cookies to improve navigation, remember preferences and analyze traffic. Refusing cookies may affect some platform features.

8. Data Security

We implement technical and organizational safeguards (including SSL/TLS and firewall controls). No internet method is 100% secure.

9. Changes to this Privacy Policy

We may update this policy from time to time. Relevant changes will be posted on this page with an updated date.

10. Contact and Data Protection Officer (DPO)

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

E-mail: privacidade@[seudominio].com